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Title: |
CompTIA A+ Certification: Essentials + IT Technician (2006 Objectives) - ML |
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Delivery Method: |
Mentored Learning |
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Duration: |
14 Sessions |
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Overview: |
Upon successful completion of this course, students will be able to: - identify the components of standard desktop personal computers. - identify fundamental components and functions of operating systems. - identify best practices followed by professional personal computer technicians. - install and configure computer components. - maintain and troubleshoot computer components. - install and configure operating systems. - maintain and troubleshoot installations of Microsoft Windows. - support laptops and portable computing devices. - support printers and scanners. - support personal computer network connectivity. - support personal computer securityinvestigate tools, issues, and skills that form the basis of best practices for IT technical professionals. - install, configure, optimize, and upgrade personal computer components. - maintain and troubleshoot personal computer components. - install and troubleshoot laptops and portable devices. - install, manage, and optimize operating systems. - maintain and troubleshoot operating systems. - install, maintain, and troubleshoot printers and scanners. - identify the names, purposes, and characteristics of basic network protocols and terminologies. - install and manage network components. - maintain and troubleshoot computer security.. |
| Who
Should Attend: |
The target student is anyone with basic computer user skills who is interested in obtaining a job as an IT professional or PC technician.Includes basic skills in installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and performing preventative maintenance of basic personal computer hardware and operating systems, but without extensive field experience or specific competencies in technical support for hardware and operating systems. In addition, this course will help prepare students in achieving a CompTIA A+ Certification. |
| Pre-requisite(s): |
Intro to Personal Computers Windows Level 1, Windows Level 2 |
| CPE
Information: |
CPE Credits:
0
hours
Course Level: Basic
Instructional Method: Group-live
Additional CPE Information |
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Outline: |
Lesson 1: Personal Computer Components
Personal Computer Architecture
System Unit Components
Personal Computer Connectivity Methods
Storage Types
Lesson 2: Operating System Fundamentals
Personal Computer Operating Systems
Windows User Interface Components
Windows File System Management
Windows System Components
Lesson 3: PC Technician Professional Best Practices
Tools of the Trade
Electrical Safety
Environmental Safety and Materials Handling
Preventative Maintenance
Diagnostics and Troubleshooting
Professionalism and Communication
Lesson 4: Installing and Configuring Computer Components
Install and Configure Storage Devices
Install and Configure Display Devices
Install and Configure Input Devices
Install Multimedia Devices
Lesson 5: Maintaining and Troubleshooting Computer Components
Troubleshoot Motherboards
Troubleshoot Memory
Troubleshoot CPUs
Troubleshoot Power Supplies
Troubleshoot Adapter Cards
Troubleshoot Cooling Systems
Troubleshoot Display Devices
Maintain and Troubleshoot Input Devices
Lesson 6: Installing and Configuring Operating Systems
Install Microsoft Windows
Upgrade Windows
Add Devices to Windows
Optimize Windows
Lesson 7: Maintaining and Troubleshooting Microsoft Windows
Operating System Utilities
Preventative Maintenance Utilities
Windows Operational Issues and Error Codes
Recover Microsoft Windows
Lesson 8: Supporting Laptops and Portable Computing Devices
Laptop and Portable Computing Device Components
Install and Configure Laptops and Portable Computing Devices
Maintain Laptops and Portable Computing Devices
Troubleshoot Laptops and Portable Computing Devices
Lesson 9: Supporting Printers and Scanners
Printer and Scanner Technologies
Printer and Scanner Components
Install and Configure Printers and Scanners
Troubleshoot Printers and Scanners
Lesson 10: Supporting Network Connectivity
Network Concepts
Network Communications
Network Connectivity
Install, Configure, and Troubleshoot Network Connections
Lesson 11: Supporting Personal Computer Security
Hardware and Software Security Measures
Wireless Security
Data and Physical Security
Social Engineering
Implement Computer Security
Maintain and Troubleshoot Computer Security
Lesson 11: IT Technician Professional Best Practices
Tools of the Trade
Safety and Environmental Issues
Professionalism and Communication
Lesson 12: Installing and Configuring Personal Computer Components
Install and Configure System Boards
Install and Configure Memory
Install and Configure Storage Devices
Install and Configure CPUs
Install and Configure Power Supplies
Install and Configure Cooling Systems
Install and Configure Adapter Cards
Install and Configure Display Devices
Install and Configure Input Devices
Install and Configure Multimedia Devices
Lesson 13: Maintaining and Troubleshooti ng Personal Computer Components
Maintain Personal Computer Components
Troubleshoot Processors and System Boards
Troubleshoot Memory
Troubleshoot Storage Devices
Troubleshoot Power Supplies
Troubleshoot Adapter Cards
Troubleshoot Display Devices
Troubleshoot Input Devices
Troubleshoot Multimedia Devices
Troubleshoot Other Peripheral Devices
Lesson 14: Installing and Troubleshooting Laptops and Portable Devices
Install and Configure Laptops
Troubleshoot Laptops and Portable Devices
Lesson 15: Installing, Managing, and Optimizing Operating Systems
Install and Upgrade Operating Systems
Operating System Management Utilities
Manage Disks and File Systems
Optimize Operating Systems
Lesson 16: Maintaining and Troubleshooting Operating Systems
Maintain Operating Systems
Troubleshoot Operating Systems
Recover Operating Systems
Lesson 17: Installing, Maintaining, and Troubleshooting Printers and Scanners
Install and Configure Printers and Scanners
Maintain Printers and Scanners
Troubleshoot Printers and Scanners
Lesson 18: Networking Technologies
Network Protocols
Internet Technologies
Network Connection Technologies
Lesson 19: Installing and Managing Network Components
Install and Configure Web Browsers
Create Network Connections
Configure Network Resource Sharing
Maintain and Troubleshoot Networks
Lesson 20: Maintain and Troubleshoot Computer Security
Security Principles
Install and Configure Security Measures
Maintain and Troubleshoot Security |
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